Staff members may be reached at (800) 541-4591 using their respective extensions shown below:

General Manager:	Michael Kaddatz, CPCU, ARM Extension 8511 GM@icrma.org
Assistant General Manager:	David Luke, JD, ARM Extension 8505 Assist.GM@icrma.org
Executive Assistant:	Chris Retama Extension 8503 Info@icrma.org
Accounting Manager:	Deborah Diller, CPA, ARM Extension 1108 Finance@icrma.org
Risk Control Manager:	Terrie Norris, CSP, ARM, CPSI Extension 8515 RiskControl@icrma.org
Contractual Risk Transfer:	David Luke, JD, ARM Extension 8505 RiskTransfer@icrma.org
Workers' Compensation Manager:	Kristen Vanscourt, WCCP, SIC, CPDM Extension 8523   RTW@icrma.org
Return to Work Coordinator	Kristen Vanscourt, WCCP, SIC, CPDM  Extension 8523 RTW@icrma.org