Contact ICRMA



Local service team members may be reached using the information provided below, or through the contact form for general inquiries.

*Note: None of the team members listed below directly handle claims on behalf of the Cities with the public.  You must contact the City Clerk’s Office of the Member (read: City) involved to process the appropriate paperwork.

Click here to view a complete list of service team members.


Title Name Phone Email
Interim Executive Director John Nielsen (216) 654-9386
Interim Assistant Executive Director Jennifer Achterberg (949) 349-9882
Liability Program Manager Michael Gates (657) 622-4236
Worker’s Compensation Program Manager Kristen Vanscourt (909) 718-1084
Risk Control Director Bob May (760) 221-8205
Program Administrator Amber Anderson (949) 349-9611
Program Administrator Michelle Carter (602) 845-6137
Program Administrator Dani Rogacki (608) 302-5328


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