Workers’ Compensation Program

Through a blend of self-insurance and excess insurance, ICRMA provides statutory workers’ compensation coverage to members, who pay an annual contribution based on actuarially determined losses, administrative expenses, and excess insurance. ICRMA’s Workers’ Compensation Program Manager provides claims oversight, conducts periodic claim file reviews, reports losses to the excess carrier, and reviews the performance of the program TPA.

2023-24 Workers’ Compensation Memorandum of Coverage

Because each public agency has a unique risk appetite, members can determine how much risk they are willing to accept. The ICRMA pooled retention is $1 million for the 2023-2024 program year. The chart below shows how the various loss layers are funded from the members’ retentions through the excess insurance.

Workers’ Compensation Program Actuarial Study as of June 30, 2024

Report a Workers’ Compensation Claim

Workers’ Compensation claims should be reported directly to AdminSure, ICRMA’s third-party claim administrator (TPA), within two working days of knowledge of the incident or injury.  Reportable claims may be submitted online at  Please contact AdminSure directly at (909) 861-0816 for any claims administration questions.

Member employees are required to report any work-related incident or injury to the Company Nurse Triage Hotline at (877) 223-9310. More information below.

View the MOC for Workers’ Compensation claim reporting requirements. Claims meeting these requirements should be reported as soon as possible to If you have questions, please contact ICRMA’s Workers’ Compensation Manager, Kristen Vanscourt. The Workers’ Compensation Program Manager will be responsible for reporting to the excess insurer(s).

Third Party Administrators

ICRMA’s Governing Board has adopted performance standards for the Workers’ Compensation TPA to ensure appropriate claims handling. Following are some helpful documents:

Defense Panel

ICRMA’s Governing Board has adopted Litigation Management Policies and Procedures to ensure appropriate claims handling. Following is a link to the document:

Nurse Triage

When an employee is injured, he/she is instructed by the member to call the Nurse Triage line at (877) 223-9310. A registered nurse completes a series of triage questions which will determine whether or not a medical referral to the city’s industrial clinic needs to be made.  A copy of the report generated by the nurse is e-mailed to the City contact, ICRMA’s program manager, and to the city’s TPA.


Cal/OSHA recently confirmed that California employers must electronically report injury and illness data via federal OSHA Injury Tracking Application (ITA) online portal.  Please reference:

OSHA Rule on Electronic Reporting

Federal OSHA Injury Tracking online portal:  This link provides all the details regarding this employer requirement.  Reference ITA Job Aids.